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|Process & Quality Assurance|
The deluxe drycleaning plant is one of Melbourne’s largest domestic dry cleaning plants. Filled with advanced finishing and cleaning equipment, as well as upwards of 15 team members at any time, the plant is keeping people looking good 6 days a week and upwards of 10 hours a day.
There is a genuine mystique about how dry cleaning actually works; most people assume it is a bit of steam that removes stains, the reality is that there is actually a very detailed and systematic approach to stain removal that begins the second someone walks into one of our stores.
Stain removal begins with stain identification; each garment is individually inspected to identify stains and potential problem areas. Using our POS system, customers are provided with a computer generated tax invoice, and are able to register for SMS or email ‘order ready notification’ and also for a smart phone application which allows them to check order history and eliminate paper.
sorting and cleaning
Dry cleaning is not actually ‘dry’ by the strictest definition. A dry cleaning machine looks similar to a very large front loading washing machine, it uses a solvent and mechanical action to clean the garments and loosen dirt. The solvent is continuously filtered and distilled to ensure purity and maintain cleaning performance. The process is referred to as ‘dry’ due to the absence of water in the process. Dry cleaning has the ability to dissolve grease and oil in a way that water cannot, and helps to return garments to a new condition, avoids shrinkage, loss of colour and fabric distortion.Following check-in, garments are sorted accordingly into ‘lights’ and ‘darks’ and are processed in dedicated ‘light’ and ‘dark’ machines ensuring that whites will always be white and colours remain bright. Well maintained and modern dry cleaning machines, with appropriate deodorising programs ensure that clothes don’t have that unwanted ‘dry cleaning smell’.
When garments are removed from the dry cleaning machines, they are checked for persisting stains and re-treated as necessary.
pressing and finishing
Semi-automated finishing equipment is used to press most garments including, shirts, jackets and trousers. This automated equipment ensures that a consistent high quality product is delivered, minimising the need for re-pressing and eliminating the possibility of ‘shine’. This modern technology is coupled with the use of traditional steam presses to finish delicate garments, or those that cannot conform to an automated machine. Our pressers have worked in the industry for almost 150 combined years, meaning all clothes are in good hands.
final inspection and packaging
Once garments are cleaned and pressed they are packaged with the rest of their order and given a final quality check to ensure all spots have been addressed and pressing is up to standards. At this point our POS system will send you an SMS or email ready notification if you have registered for these services.
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